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United Way of Southern Chester County
Proudly serving residents from Chadds Ford south to Nottingham
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Welcome to our free online on-demand training library.  

TrainingUnited Way is building a training resource library for our local agencies, focusing on topics pertinent to the effective management of your non-profit organization. Each program includes an on-demand recorded workshop and downloadable support materials.

We are committed to providing you with the tools you need to effectively manage your organizations and better serve the southern Chester County community. The intended audience is board members or administrative staff of non-profits.

To access these training programs, just click on the titles.  You will be taken to a registration site for program access.

We are always interested in your feedback, please email us at with questions, comments or suggestions.

List of Available On Demand Training Programs

Outcome Measurements - Learn why you should develop and measure outcomes at your agency.  Learn what to measure and how to measure quality versus just quantity.  You will get a program model and SMART goals to help you plan your agency's outcome measurements. The program duration is 18:35 minutes.

 Agency Goals and Outcome Measurement - A PowerPoint Presentation

Supplementary materials - SMART Goals vs. Vague Goals

Basic Board Responsibilities  - Whether you are an experienced board member or a novice one, this training will give you a broad view of the functional and fiduciary responsibilities you have taken on for your organization.  Resource documents on conflict of interest and IRS reporting are included.  The program duration is 20:59 minutes.  

Grant Application Process - Walk through the 4 steps of how to write and deliver a grant request.  Get the personal insider tips from an experienced grantwriter.  This training also covers tips for applying for and writing online grant applications.  The program duration is 28:28 minutes.  

Preventing Unwanted Headlines   - Embezzlers are always people you trust!  Embezzlement can devastate your agency.  Board members - learn how to design and implement your own monthly internal audit at your agency to prevent embezzlement.  This proactive approach to fiscal responsibility at your non-profit is a must!  The program duration is 16:27 minutes.

Supplementary materials - Monthly audit checklist        Yearly audit checklist

Getting the Word Out! - Improving your Agency's Communication Strategy - Review of the Smart Chart six-step tool to use when crafting a communication strategy for some particular objective of your agency...whether it is around an issue, event, or plan for increasing donations, communicating with the public, or recruiting volunteers. References on slide 44 and Appendix information starts on slide 45.

Supplementary materials - Your Own Blank Copy of the Smart Chart:  Page 1   Page 2   Page 3            Sample of a Smart Chart filled out   


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